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Supporting better commissioning and transforming homecare quality in Ealing

As London’s 3rd largest Borough, Ealing are used to being at the forefront of innovation. Our Homecare Contracts Team have been quick to adopt technology designed to improve quality and safeguarding.

For several years, we have been using electronic call monitoring to gain real-time information about homecare delivered by our approved Providers. This provides us with data on quality indicators like reliability, continuity and timeliness which we know are important to those receiving care.

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